Privacy Policy
Effective Date: [20-04-2026]
Welcome to Venbelle Backwater Cruises & Tours. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Full Name, Email Address, and Phone Number
- Travel details such as dates, number of guests, and preferences
- Booking and enquiry information
- Device information, browser type, and IP address
- Website usage data and interaction details
2. How We Use Your Information
- To process bookings and respond to enquiries
- To provide personalized travel experiences
- To improve our services and website performance
- To communicate updates, offers, and confirmations
- To ensure safety and prevent fraudulent activities
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Houseboat operators, hotels, and travel partners
- Payment service providers
- Legal authorities if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. While we strive for complete security, no system can guarantee absolute protection.
5. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic.
- Improve website functionality
- Track visitor behavior for better services
- Remember user preferences
You can disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party platforms.
7. Your Rights
- Access your personal information
- Request correction or deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns, feel free to contact us:
- Venbelle Backwater Cruises & Tours
- Alleppey, Kerala
- Email: contactvenbelle773@gmail.com
- Phone: +91 62385 95828